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13.05.11 16:37

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11.05.11 14:21 Julya

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10.05.11 21:18

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10.05.11 18:06

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09.05.11 18:31 Margootje

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09.05.11 1:56

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08.05.11 7:22

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07.05.11 18:34

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07.05.11 16:03

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07.05.11 15:48 Valentina

I would recommend to stay away from Transaero. I flew from Miami to Khabarovsk, Russia trough Moscow (Transaero all the way).The staff who conducted check-in in Miami turned out to be unbelievably incompetent. According to the baggage tag my luggage was supposed to arrive to my final destination. I also double checked this with Transaero representative in Miami. Upon the arrival to Khabarovsk I didnt find my suitcase. Transaero representative in Khabarovsk told me to fill in the claim form. After 10 days my suitcase still was not found. After numerous calls to different Transaero representatives who kicked me from one to an other and who assured me that no one of them was responsible for anything I finally found out that my suitcase was still in the customs zone in Moscow and I had to personally get it. This meant that I had to fly 8 hours from Khabarovsk to Moscow and 8 hours back (on my own account). Received no one word of apology from the company and finally was left to figure out the solution myself. Horrible experience!

07.05.11 11:33

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07.05.11 7:06

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06.05.11 23:44

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06.05.11 22:48

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05.05.11 18:36 Airlines Inform

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05.05.11 13:26 Budilnick

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04.05.11 8:45

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