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- . - - . Currently we are supposed to be finished with all our refund requests. If you still have not received your refund you were affected by a glitch in the system which caused it to think that your booking was made by an online agency. This happens when you have more than one booking with the same email addres or for different people. In this case you will need to fill our form for this reason at: onlineform.ryanair.com/ie/en/contact-us-ota Here you will need to fill the form, feel free to ignore the parts about the agency. You also do not need to include the attachments about the ID and the proof of address. Just filling the form will suffice. Once you have done that, the money will be on your account in the next 7-10 working days. And once again, sorry for the inconvenience this has caused. . . - . . . . . onlineform.ryanair.com/ie/en/contact-us-...
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