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21.04.20 11:36

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21.04.20 8:45

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20.04.20 21:53

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20.04.20 20:06

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20.04.20 19:41

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20.04.20 14:59

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20.04.20 14:39

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20.04.20 14:36

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20.04.20 14:34

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20.04.20 14:24

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20.04.20 14:21

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20.04.20 14:19

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20.04.20 13:35

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20.04.20 13:03

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20.04.20 12:39

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20.04.20 12:28

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20.04.20 12:25

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20.04.20 7:22

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20.04.20 0:47

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19.04.20 22:25

: : : , ((( . : " " ", ( ) 100% , , ." , - ? Dear Mr , We refer to your recent correspondence dated 2020-03-27. We sincerely regret the cancellation of your flight FR3963 from Kiev Boryspil - KBP to Krakow - KRK on the 2020-04-04 due to the current worldwide COVID 19 crisis. As per interpretive guidelines on EU passenger rights, announced by the EU commission on cancellations caused due to COVID 19, this is now classified as an extraordinary circumstance and compensation does not apply under EU261/2004. Please be advised that our original notification sent in respect of this cancellation offered you the appropriate EU 261/2004 entitlements, which included either a refund or Re-Book free of charge onto alternative Ryanair flights operating from nearby departure or arrival airports. We hope the above clarifies the matter. Yours sincerely, T. Stepanova . -

19.04.20 21:42

: : , ((( . : " " ", ( ) 100% , , ." , - ? Dear Mr , We refer to your recent correspondence dated 2020-03-27. We sincerely regret the cancellation of your flight FR3963 from Kiev Boryspil - KBP to Krakow - KRK on the 2020-04-04 due to the current worldwide COVID 19 crisis. As per interpretive guidelines on EU passenger rights, announced by the EU commission on cancellations caused due to COVID 19, this is now classified as an extraordinary circumstance and compensation does not apply under EU261/2004. Please be advised that our original notification sent in respect of this cancellation offered you the appropriate EU 261/2004 entitlements, which included either a refund or Re-Book free of charge onto alternative Ryanair flights operating from nearby departure or arrival airports. We hope the above clarifies the matter. Yours sincerely, T. Stepanova

19.04.20 21:06

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19.04.20 10:55

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18.04.20 0:01

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17.04.20 23:29

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17.04.20 17:31

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17.04.20 15:13

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17.04.20 15:08

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17.04.20 15:05

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17.04.20 14:59

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17.04.20 14:56

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17.04.20 13:58

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17.04.20 12:57

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17.04.20 12:33

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17.04.20 11:53 Oleh Lavrov

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16.04.20 22:01

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16.04.20 15:53

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15.04.20 20:35

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15.04.20 20:18

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15.04.20 20:13

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15.04.20 20:01

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15.04.20 19:55

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