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Airlines Inform , 77-46317 26.08.2011. . .
Copyright © 2007-2024 Airlines Inform
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Vueling Airlines
: , PR . . . , - "contact with you shortly" "thank you for the trust": Thank you for contacting Vuelings Customer Service Centre. We are processing your request and we will be in contact with you shortly. We would like to take this occasion to send you our warmest greetings and thank you for the trust you have placed in our company. Best regards, Customer Service Department : , ... , , .
: : Vueling , .. . . . (.. ), . - "Please use this reference for future queries about your case, or click reply on this email.". 7 solicitudes@vueling.com ( ) reference number , . - ? .. - . ? ? , , , , . , 15 . , - , .
: Vueling , .. . . . (.. ), . - "Please use this reference for future queries about your case, or click reply on this email.". 7 solicitudes@vueling.com ( ) reference number , . - ? .. - . ? ?
Vueling , .. . . . (.. ), . - "Please use this reference for future queries about your case, or click reply on this email.". 7 solicitudes@vueling.com ( ) reference number , . - ? .. - .
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Light : ? 4.5 Exceptional circumstances A Passenger who is unable to travel due to exceptional circumstances is required to submit a claim and a copy of any supporting documentation (for example, the death certificate in the event of the passing of parents, children, spouse or civil partner) to Vueling's customer services team either by post or by filling in a web form online. On receipt of this claim, Vueling will assess the expediency of issuing a credit, refund or ticket change in light of the exceptional circumstances in question. Specifically, in the event of hospitalisation or the death of a family member, ONLY A MEDICAL OR DEATH CERTIFICATE, respectively, will be accepted as proof and in any case must be submitted within 7 working days of the situation occurring. Claims received after this period will not be admitted, except in the event of force majeure, and in any case the claimant must have notified VUELING by telephone prior to the departure of the flight affected. We recommend that Passengers take out appropriate travel insurance to cover this type of eventuality. --------------------------------------- 7 , . , . , .