Elena Belitskaya : 22 Sep 2020 I flight from Belgrade to Tivat with Montenegro airlines (flight YM 205, Seat 6C). I forgot in this airplane 2 bags from duty-free - with 2 blocks of cigarettes Karelia and with 2 bottles of Bombay Sapphire gin. They were on the luggage rack. I understood that I forgot these bags just after passport control. Airplane was still there. Custom officer told me Dont worry. They will take your things and gave them to Lost and found office. You will come tomorrow in office and take them. I was in Lost and found today and I was said, that nobody gave them nothing from my flight. I kindly ask you return me my gin and cigarettes!!! , . , , , . . , .
22 Sep 2020 I flight from Belgrade to Tivat with Montenegro airlines (flight YM 205, Seat 6C). I forgot in this airplane 2 bags from duty-free - with 2 blocks of cigarettes Karelia and with 2 bottles of Bombay Sapphire gin. They were on the luggage rack. I understood that I forgot these bags just after passport control. Airplane was still there. Custom officer told me Dont worry. They will take your things and gave them to Lost and found office. You will come tomorrow in office and take them. I was in Lost and found today and I was said, that nobody gave them nothing from my flight. I kindly ask you return me my gin and cigarettes!!!
Goro Majima : , . . - . covid, covid . : Please, return the funds to my bank card. Since I am not interested in visiting Montenegro next year. According to clause 10.2.1. of the general conditions of carriage of passengers and baggage in case of flight cancellation, the amount paid for the ticket will be refunded. There is no information about the transfer of the date of tickets or vouchers. Best regards, Kira : Dear Kira, First of all we want to apologize for the delay in responding and processing your request. Due to the high volume of cancellations and requests we are receiving, it needs more time to process each refund application. We are performing the refund application process in phases, from the first applications onward. In that sense, it takes more time than usual to proceed refund. We will add this request to the refund queue and notify you about it. Thank you for your patience and understanding. Hopefully we will have the opportunity to justify your trust and welcome you on board our flights in the future,on mutual satisfaction. Rgds, (((
, ! : ! - 2 20 2020 -- 60 . , 100% . : - . , , . - ... : - - - 30 - . 2 , , 26 2020 , 2 - - - . - . . . : , - -? - . , - -, . ( , , , ) , . : 20 , , . , . - - - , , 8 909 931 37 37 . . - , , . - . . - , . . - - . - , . : , ?
: : : ! , ? ? ? : " . , , booking@montenegroairlines.com " , , . - . , . 100500 "booking.." covid19.claim@montenegroairlines.com - , . covid19.. ))) (.. ), )))
: : ! , ? ? ? : " . , , booking@montenegroairlines.com " , , . - . , . 100500 "booking.." covid19.claim@montenegroairlines.com - , .