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: , , 3 , 11 . chargeback , , . , , . , ! , . : : - - . (), 30 . . - , , . , , : Dear Sirs, Our reservation has been cancelled due COVID-19. PNR number is 2 pax - Mr e-tkt 643 Mr e-tkt 643 I understand that our flight KM561 on June, 13 and KM560 on June, 20 have been canceled and I therefore request a full refund pursuant to articles 5 (1) (a) and 8 (1) (a) of EC Regulation No.261 / 2004. You are reminded that the refund must be made within seven days. For the avoidance of doubt, I do not accept a travel voucher. , EUR is subject to refund within 7 days as you get this request. Looking forward for your response. Thank you. 7 . - , , Air Malta , . , , , . , . ? . , ? ? , , , , - , ( , )